WhatsApp for your store, without the surprise bill.
A chat button that routes shoppers to the right person, and order confirmation, shipping, cash-on-delivery and abandoned-checkout messages sent from your own WhatsApp Business number. Flat monthly plans with a hard message cap, so a busy month never becomes an unexpected invoice.
WhatsApp apps for Shopify are notorious for messages that never arrive, chat buttons that vanish, and per-message fees that pile up. Beacon Messenger is built around three promises: every message is logged, the button never depends on our servers, and the price is the price.
Chat button with a team behind it
Add several agents with their own WhatsApp numbers, roles, avatars and business hours in your time zone. Shoppers see who is online, and the message they open includes the product or page they were looking at. Rendered by your theme from settings stored in your shop, so it keeps working even when we don't.
Order updates customers actually read
Order confirmation, shipping with tracking, cash-on-delivery confirmation with tap-to-confirm or cancel replies that tag the order, and abandoned checkout recovery. Sent through Meta's official WhatsApp Business API from your own verified number using your approved templates.
Every message accounted for
A delivery log shows sent, delivered, read, failed and skipped with the reason from WhatsApp, plus one-click retry. Monthly plans include a fixed number of messages; when it's used up Beacon Messenger pauses and tells you, instead of charging more.
Simple pricing
Billed through Shopify. Change or cancel any time. No per-message fees from Beacon Messenger — Meta bills your WhatsApp Business account directly for conversations, at its published rates.